HOW YOU CLAIM
IS PROGRESSED
Bonnar and Company is dedicated to the efficient
and effective progress of personal injury claims in Scotland. We
apply our expertise and experience to secure the maximum amount
of compensation for our clients who have been injured through no
fault of their own.
Road traffic accident, construction site or workplace injury, industrial
disease, defective goods, a trip, a slip or a fall, whatever
the nature of your accident or injury, Bonnar and Company
will take the following systematic and structured approach to preparing
and pursuing your claim.
Step 1 - initial meeting and discussion
You decide to contact
us and tell us everything you can about the circumstances
of your injury. You can chose to do this by telephone or you might
prefer to visit one of our offices. In
any event you will be able to speak directly to a qualified personal
injury claims solicitor.
We will discuss your claim in some detail to
ensure that we understand the nature of your injury, the events
leading up to your accident, the impact your injury has had on you
and your family and what the future holds in terms of your employment
prospects and physical capabilities. We will also fully explain
the details of our ‘no win, no
fee’ scheme and ask you to sign an agreement authorising
us to progress your personal injury compensation claim.
At any stage of your claim you are most welcome
to bring a family member along with you to our offices or we can
arrange for a home visit should you prefer.
Step 2 - preparing your personal injury claim
From the moment we agree to represent you and
pursue your personal injury claim we will take care of every aspect
of the case. Our key task is to prepare the best possible case for
compensation and present this directly to the defender’s insurance
company with the aim of achieving a settlement without having to
resort to court proceedings.
The preparation of your case will typically involve
taking photographs and measurements of the location of your accident
or injury (including any equipment, machinery or vehicles involved),
witness statements and expert medical or other professional opinions
and reports.
Please remember that under our ‘no
win - no fee’ policy you pay nothing at all towards the costs
of preparing your claim, regardless of the complexity of your case.
Step 3 - presenting your claim for compensation
Bonnar & Company has many years experience
in presenting cases which achieve the maximum possible level of
compensation for our clients and you can be assured that we will
be working flat out to get a result for you as quickly as practicable.
Bonnar & Company will draw all the evidence
together with the aim of presenting the best possible case on your
behalf. We undertake to pro-actively
pursue your claim with professionalism and vigour and we always
seek to encourage an early stage, positive response.
In some cases, however, when insurers reject
a claim or offer an unrealistic settlement, we will have no option
but to raise court proceedings. Should we find ourselves in this
position, your appointed solicitor, who remains in overall charge
of your case throughout, will keep you fully informed of all important
developments.
Step 4 - court proceedings
If court proceedings are unavoidable due to
the intransigence of the defender’s insurance company or
should your solicitor advise that this is the best course of action
for your claim regardless of what the defender does or doesn’t
do, Bonnar & Company will ensure that your case is properly
prepared for court and that all necessary expert and other witnesses
are lined up to speak on your behalf.
Although Bonnar & Company is always totally
prepared for a court appearance, it is a fact, however, that the
majority of actions raised actually settle ‘out of court’
and that an acceptable settlement is usually reached before the
hearing date.
If Bonnar & Company take your claim to The
Sheriff Court or The Court of Session in Edinburgh you can be assured
that we have the expertise and experience to achieve the maximum
possible award. Although the outcome
can never be guaranteed of course, we are unlikely to get to this
stage without a strong belief in the validity and strength of our
case.
You will naturally be appraised of progress every
step of the way and given ample opportunity to discuss your claim
with your appointed solicitor, who will give you the expert legal
advice and present you with all relevant facts to help inform any
decision you might be required to make.
THINGS YOU
SHOULD KNOW
| • |
Personal
injury claims are subject to a time limit, which
in most cases is three years. What this means is that if you
do not settle your claim or issue proceedings within three years
of the date of your accident, your case will be time barred.
|
| • |
Despite what national claims
handling companies imply in their television advertising,
under the Scottish legal system they are not allowed to offer
100% compensation deals in this country - therefore any suggestion
to the contrary is at best misleading. |
| |
Please look out for the Scottish
legal system disclaimer which these companies are required to
include in all their written marketing materials. You will invariably
find this disclaimer ‘conveniently’ positioned in
small print at the bottom of their web sites. |
| |
Many claims handling companies
will invariably end up passing your file to a Scottish solicitor,
therefore you need to decide: |
| |
a) Is this solicitor an expert
in personal injury cases? |
| |
b) Do I want to pay a middleman
a handling fee for finding me a Scottish solicitor when I can
do this for myself? |
| • |
All information we obtain about
your claim is held in strictest confidence. |
| • |
Bonnar & Company will keep
in regular contact with you throughout the process and advise
you on the best course of action every step of the way. |
THINGS YOU
SHOULD DO
| • |
Appoint Bonnar & Company
to handle your case as soon as possible to avoid the risk of
your claim being time barred. |
| • |
Obtain the names and addresses
of any witnesses to your accident or injury and encourage them
to co-operate with us when asked. |
| • |
Try to gather as much photographic
evidence relating to your accident as soon as possible as this
will help us in the preparation of your case. |
| • |
Give us your permission to use any relevant
GP or hospital records to support your claim and arrange for
any further medical examinations we deem necessary to help us
prepare the best possible case on your behalf. |
THINGS YOU
SHOULD NEVER DO
| • |
Make a written statement to
a third party regarding your personal injury case. |
| • |
Sign anything without discussing
it with your solicitor first. |
|